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Responding to concerns and allegations within your organisation

3rd February 2022 @ 2:00 PM - 3:00 PM

Course outline

As standards and expectations around safeguarding, and child protection, increase and low-level concerns policies and processes are more widely adopted, it is likely that organisations will need to deal with more concerns and allegations within their settings.

Responding to and managing concerns and allegations appropriately is an essential process and responsibility. From ensuring that the whole organisation community are aware of the processes and cultural/behavioural expectations relating to safeguarding and child protection, to managing difficult conversations and making referrals to external agencies, it is important to get this right and keep all safeguarding person-centric. This webinar will provide an overview of the core topics relating to responding to concerns and allegations.


Training topics will include:

  • Safer recruitment, reporting and referral processes
  • Training, signposting and ensuring everyone understands how safeguarding relates to them
  • Managing difficult conversations
  • The importance of transparency.


Learning outcomes:

  • Understanding why policy, procedure and guidance are so important
  • Tips and suggestions for organisational training and signposting
  • Recommendations for referral process and low-level concerns
  • Best practice recommendations for managing challenging conversations.



  • All practitioners working with children, young people or vulnerable individuals, DSL/DSO, DDSL, Safeguarding Manager/Lead, Governors, Trustees.


  • Member rate: £60
  • Member rate (additional attendee): £15
  • Non-member rate: £120*
*If you would like to become a member and access discounted rates for Sacpa CPD and events, please click here.

Speaker: Claire Dan, Head of Safeguarding, Sacpa
Claire is Head of Safeguarding for the Sacpa and BSA Group, leading on the provision of safeguarding advice and support to members and the development and delivery of CPD and safeguarding consultancy services. Claire is a safeguarding specialist and leader with a background in education welfare, youth justice, and early help contexts which have involved a strong focus on diverse and collaborative partnerships, professional development and supervision of front-line safeguarding colleagues, and leading multi-disciplinary teams and projects. Since 2006, Claire has been involved with Luton Safeguarding Children Board as a lead multi-agency safeguarding trainer, developing and delivering single and multi-agency safeguarding training, pieces of bespoke consultancy work, and providing a range of safeguarding consultancy on a freelance basis.

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3rd February 2022
2:00 PM - 3:00 PM
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Virtual – Zoom
United Kingdom


The Safeguarding and Child Protection Association
+44 (0)207 798 1585
View Organiser Website