Job Description

Salary: £21,000 – 24,000

Directorate: Safeguarding

Hours:  Full time

Contract type: permanent

Location: Wakefield – West Yorkshire with a flexible working policy in place

Responsible to: Director of Safeguarding


About us 

Penny Appeal was set up in 2009 to provide poverty relief across Asia, the Middle East and Africa by offering water solutions, organising mass feedings, supporting care for orphaned children, and providing emergency aid. We’ve come a long way since then and have grown tremendously in the past 11 years!

We’ve transformed lives and empowered communities, helping to break the poverty cycle and build brighter futures. Over the past few years, our work has expanded and our teams have grown considerably, allowing us to launch new campaigns and work in even more crisis-hit countries. As well as strengthening communities in over 30 countries around the world, we also make it a point to support vulnerable people here in the UK, too.

Each of our projects are carefully designed to be accessible and effective. They are a wonderful blend of emergency support, short-term relief, and longer-term sustainable solutions. Our way of approaching relief means that we can save lives immediately, improve situations in the coming days and transform communities for years to come.

At Penny Appeal, people are at the heart of everything we do. Every one of our projects are tailor-made to meet the needs of those we support and benefit as many people in need as possible, in ways that cost our generous donors just a little bit of loose change each day.


Transform small change into a big difference for those who need us most


Inspired by the universal values of the Islamic faith, Penny Appeal’s mission is to serve all those in need at home and abroad

Strategic aims:

Within 5 years –

  1. Best in class Muslim Charity
  2. Sunday Times top 100 businesses to work for
  3. Most recognisable Muslim charity in the world
  4. Raise over £100 million per annum for good


Key facts: 

  • We are a British Muslim led charity
  • Our HQ is in Wakefield, West Yorkshire.  We have approximately 160 staff based in the UK, with many more across the world
  • We are operating a new flexible working policy
  • Please read our latest Annual Report here


Our safeguarding commitment

Penny Appeal is committed to being a safe organisation – for those who work with us, as well as for all the children and at-risk adults we support. We are creating a workplace where all staff and associates (volunteers, contractors, donors, consultants, partners, and other service providers) are treated with respect and dignity, and is characterised by honesty, integrity and mutual trust. Penny Appeal welcomes diversity and believes every staff and associate has the right to work in an environment which encourages harmonious relationships. Penny Appeal expects that our staff and associates shall behave responsibly and represent our values at all times, and maintain the highest professional, moral and ethical standards in their day-to-day work.

Safeguarding is a key priority for us. We work with some of the most marginalised and at-risk children, adults, families, and communities, both within the UK and overseas. At Penny Appeal, we understand safeguarding to mean protecting people, in particular children and at-risk adults, from maltreatment or harm caused by our staff, associates, programmes or operations.

Penny Appeal believes that everyone we come into contact with, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation, has the right to be protected from all forms of harm. We are committed to preventing any form of sexual exploitation, abuse and sexual harassment (SEAH), including child abuse and adult at-risk abuse, and responding robustly when harm takes place. We are adopting a comprehensive safeguarding practice and culture, with safeguarding of children and at-risk adults being the primary focus in all of our programmes, fundraising, events, communications and planning.

Penny Appeal will not tolerate our staff or associates carrying out any form of harm or SEAH towards anyone we come into contact with through our work. Our zero tolerance approach means we will always take action when a safeguarding harm takes place. We ensure that support is offered to all those effected, and that the organisation learns from the harm, so it does not happen again. Our staff and representatives accept and recognise their responsibility to provide an environment that promotes the safety of the people we work with and for at all times, and demonstrate the highest standards of behaviour towards children and at-risk adults, in both their professional and personal lives.


We will do everything possible to ensure that only those who are suitable to work with children and vulnerable adults are recruited to work for us. This post is subject to a range of vetting checks including a criminal records disclosure.


About the role

We are looking for a motivated, organised, diligent and flexible Safeguarding Officer, who is good with people, eager to learn and is interested in developing their skills in safeguarding. A good solid writer, with solid interpersonal and good communication skills.

The Safeguarding department is a relatively new department. Our aim is to build a strong and successful safeguarding team to support colleagues in all of Penny Appeal’s UK and overseas work on safeguarding to keep the children and adults at risk we work with, our staff and volunteers safe from harm.


Key Responsibilities:

  • Work as part of the Safeguarding team to ensure that the organisation fulfils all of its duties with regards to the safeguarding of children and vulnerable adults, engaging with all directorates across the organisation, both in the UK and abroad, as well as the Board of Trustees.
  • Support the delivery of our safeguarding strategy across the whole organisation, track progress and share developments.
  • Support the Director with general administration, such as diary management, monitoring work flows, writing correspondence, filing, collating information.
  • Support case work, such as recording information, logging actions, liaising with colleagues.
  • Provide practical support and assistance to staff and volunteers wishing to raise concerns or seek help and guidance on any questions regarding safeguarding policies, procedures and processes.
  • Support with the administration and planning, preparations and roll out of safeguarding training for staff (communications, presentations, forms etc.).
  • Any other tasks as required.


Note, this role will require a degree of flexibility should a safeguarding concern/emergency arise out of hours and a quick response is required (working under the direction of the Director).


About you

For us, it’s not just what we do, it’s how we do it.  Our values are important to us and we’re looking for people who will live and breathe them.



  • Level 4 qualification or equivalent experience
  • At least two years administrative support experience
  • Superb writing skills
  • Ability to work under pressure with competence and pace to contribute to making critical decisions for the protection of others
  • An understanding of safeguarding and child protection and an awareness of the key legislation that informs safeguarding practice
  • Able to multi-task and prioritise workload
  • Confidence working online and in the digital environment
  • Attention to detail
  • Team player and positive attitude when working with others
  • Adaptable and flexible in working style
  • Problem solver
  • Welcomes diversity



  • Knowledge of Islamic financial matters (Zakat, Wakf, Qurbani etc.)
  • Experience in working in international development, child protection or safeguarding, and/or a fundraising organisation


Additional information

Safeguarding: We are an organisation that takes safeguarding very seriously.  All staff will be expected to adhere to our policies, processes, and approach.

Applying: Please send a statement (of no more than two sides of A4, font size 11) clearly outlining how you match our requirements, as well as a two-page CV outlining your professional, volunteering experience, education/qualifications and any other relevant information to  Please state the job title in the email title.

Deadline: We are running a rolling a recruitment, so reserve the right to close the post at any point.  Please don’t delay in getting your application in to us!