Job Description

Victim Support Reviewer

Type of contract: 2 year Fixed Term Contract (Anticipated start date December 2022)

Rank/Grade: CDirectorate/Department: ECD/National Economic Crime Victim Care UnitStatement of expectation for the role:2 years

Vetting Level RequiredLocation: Guildhall Yard East – London

Salary: Starting salary £23,740 plus £6,710 London Weighting

Description Of Department

The Action Fraud National Economic Crime Victim Care Unit (AF-NECVCU) is the first unit in the country to provide a bespoke service to victims of economic crime. The AF-NECVCU tailor victims’ needs in a professional, sensitive and empathetic manner to support recovery and prevent re-victimisation through its core values; Engagement, Support and Empowerment.Engagement: Advice is tailored to the victims’ needs, we collaborate with partner agencies and engage with the public.Support: Providing focussed and targeted engagement to deal with the Victims needs in an Empathetic, Sensitive and Compassionate way with Fairness and Dignity.Empowerment: We are respectful and champion the victims’ needs, providing confidence and reassurance.

Purpose of the Role

An exciting opportunity has arisen to join the trailblazing Action Fraud National Economic Crime Victim Care Unit (AF-NECVCU) as a Victim Support Reviewer. An empathetic, problem solving, communicative individual with a keen interest in victim support would be an ideal candidate.The Victim Support Reviewer (VSR) will, through telephone contact, conduct an initial assessment of the victim’s needs. According to vulnerability, the VSR will provide Protect and Crime Prevention Advice to prevent re-victimisation or escalate internally to a Victim Care Reviewer for specialist support and safeguarding.

Key Requirements

Full skills, knowledge and experience requirements are set out in the accompanying job description

The application and interview will be tested under Level 1 of the College of Policing Competency and Values Framework.

Applicants who fail to address the skills/knowledge/experience of the job description will not be considered.

If you would like to discuss the post in more detail, please contact

Penny Antorkas

The closing date for applications is 30th November 2022 at 17:00hrs

This vacancy is open only to those who have the right to work in the UK.

The City of London Police is keen to promote flexible working and will, subject to operational policing requirements, proactively consider all applications to work full time/part time/job share. Under certain circumstances the role may also support remote working. Please note remote workers may not be eligible for London Weighting allowance.

The City of London Police is committed to equal opportunities and welcomes applications from all sections of the community.

Click here to apply.