Job Description

Our vision is to provide a dynamic, inspiring service that will encourage young people to thrive on their journey to independence; To be a vibrant hub for the internal and external community where young people and young families can access workshops, specialist support, training and employment opportunities, and more importantly, staff that can enable young family members to gain confidence, resilience and self determination.

Do you want to be part of turning our vision into reality? We need female staff that are creative, energetic and have a real passion to empower young families to realise their full potential. If you could share our enthusiasm and commitment to this service, we’d love you to join us.

Stonewater is a leading housing provider. We manage around 32,500 homes, serving 70,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme.

Our team believe in hard work. We celebrate each other’s success and are always honest with each other. That feeling that everyone around you is pulling together to get things done, when we work together we are unstoppable – they’re all part of life at Stonewater.

A career at Stonewater is a rewarding one and provides you with the opportunity to bring your individuality and skills to an organisation which embraces change and is open to new ideas. We believe that recruiting and retaining the right people is vital for our success.

We also offer you the chance to be part of an organisation rated as ‘One Star in the 2020 Best Companies survey for the second consecutive year, as well as a competitive salary and benefits package.

We’re looking for like-minded people to join our team of over 800 colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people’s lives.

The role:

  • To offer support, advocacy and information to all children and young people, including safety planning and risk assessment and assist them into settling in at the service.
  • Carry out an initial needs assessment with both the mother and child/young person to assess needs.
  • To undertake risk assessments and risk management with young people, including the development of safety plans and referral to MARAC when necessary and to ensure that the Senior Coach is aware of any high risk situations or of any safeguarding issues.
  • Produce individual support plans for each child and young person that include actions identified and required from the above assessments.
  • To facilitate young people’s access to other resources and services, such as doctors and social services, and act as an advocate for young people in meetings and discussions.
  • To build good working relationships with parents and develop effective partnership working to achieve best value and quality in delivery of the service. Providing mothers with relevant information about local services for their children and young people, such as children’s services, health teams, local schools and nurseries.
  • Work as part of the multi-disciplinary team supporting children and young people escaping domestic abuse and utilising Stonewater’s domestic abuse services.
  • Undertake risk assessment for all planned activities ensuring health and safety, safeguarding and other policies and procedures are adhered to. To report any issues or concerns to the relevant manager.
  • Lead on CYP safeguarding issues in the service and build relationships with local safeguarding teams, ensure that mothers are aware of their safeguarding responsibilities and case hold CYP safeguarding referrals, compile/contribute to relevant Children in Need/Child Protection reports.

    The ideal candidate:
  • Proven experience of working with young people within a similar role,
  • An in-depth understanding of the impact of domestic violence on children and young people.
  • Demonstrable experience of partnership working with specialist agencies such as mental health team, youth offending services.
  • A natural relationship builder with the ability to motivate, influence and inspire your clients.
  • Excellent interpersonal skills with the ability to adapt your approach depending on your audience and required outcome.
  • Understanding of and a commitment to compliance in Safeguarding and Child Protection.
  • Methodical with highly developed organisation and prioritisation skills combined with the ability to work under pressure to tight deadlines.
  • The ability to demonstrate a supportive approach to vulnerable young families maintaining dignity and respect.
  • A comprehensive understanding of professional boundaries together with a high level of personal integrity
  • The ability to demonstrate a strong commitment to Equality and Diversity and works in a manner that is inclusive.
  • Proven experience in an area of specialism such as domestic abuse, offending, substance misuse, mental health.

Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document.

Our Offer:

At Stonewater we offer excellent benefits which help make us a great place to work!

  • A retirement savings plan – up to 7% matched contribution rate
  • Life assurance – 3.5x contractual pay
  • Career development and progression opportunities
  • Holiday starting at 26 days with the option to buy/sell
  • Deals and Discounts on shopping, travel, optical etc.
  • Healthcare cash plan
  • Cycle to work scheme
  • Annual Company Day
  • Values Award celebration events
  • Team building days

And much more…

For more information and to apply online please visit:

Role Summary (

Stonewater supports equality of opportunities and are dedicated to being a diverse, inclusive, and supportive workplace.