Job Description

Harrogate and District NHS Foundation Trust cares for the population in Harrogate and the local area as well as across North Yorkshire and Leeds. We also provide children’s services in the North East in County Durham, Darlington, Middlesbrough, Stockton-on-Tees, Gateshead and Sunderland.

Harrogate and District NHS Foundation Trust is one of only two trusts in Yorkshire and Humber to be awarded HSJ’s Top 100 Best Places to Work. We believe that You Matter Most, and this is reflected in what we value: Kindness, Integrity, Teamwork and Equality.  So if you’re looking for an interesting and rewarding career in the NHS, where you can make a real difference to patients’ lives, Harrogate and District NHS Foundation Trust is the place for you.

Job overview

**Various Locations Negotiable**  

This is an exciting opportunity to join our Business Support within the Looked After Children Team to manage the processes supporting effective health assessment and care planning for Children in care.

We are seeking an efficient, highly organised and motivated individual who will thrive working in a fast-paced environment and enjoy undertaking a variety of high level administrative tasks.

Candidates must have experience of working in a busy office, undertaking complex clerical tasks including communication on highly sensitive matters, forging strong relationships with colleagues in our partner agencies with and providing support to the data quality officer including the use of spreadsheets and databases.

Candidates must be able to work as effective team member, and be able to manage their own workloads to meet changing priorities.

Main duties of the job

  • To initiate and process Initial and Review Health Assessments in a timely manner, recording appropriate data.
  • To check all information is available for Initial and Review Health assessments, including consent from birth parents.
  • To arrange appointments for children with Paediatricians for Initial health Assessments.
  • To collate and produce performance data reports as required.
  • To locate and compile records for children from within and outside of North Yorkshire. To input relevant health data onto Children’s Social Care IT systems.
  • To liaise with administrators and Social Workers in the Local Authority as appropriate.
  • To send the health plans for looked after children to the Named Social Worker, as required.

Working for our organisation

At Harrogate and District NHS Foundation Trust we provide ‘outstanding’ care to both our patients and our staff.  We support staff through benefits, health and wellbeing initiatives and opportunities for personal and professional development.

  • An inclusive and supportive culture – our Trust encourages staff to bring their whole selves to work and active Staff Networks identify areas for improvement.
  • Staff Recognition – as well as regular appraisals, we recognise staff with our Making a Difference, Team of the Month Awards & Colleague Recognition Awards
  • Employee Support and wellbeing – we have a comprehensive Employee Assistance Programme, counselling service and fast track physiotherapy service for employees.
  • Staff Benefits – We have a range of staff benefits and schemes to support staff health, engagement, wellbeing and inclusion.

**Previous applicants need not apply**

Detailed job description and main responsibilities

This role requires the use of a range of IT systems including SystmOne, gathering and reporting on data, communicating with colleagues within Health, Children’s Social Care and other external Agencies. Working within a small admin team, duties include the co-ordination and processing of Initial and Review Health Assessments for the Looked After Children Team.

For further information on this position please see the Job Description and Personal Specification at Careers – Harrogate and District NHS Foundation Trust (hdft.nhs.uk)

Person specification

Qualifications

Essential criteria
  • Completed secondary education with 3 GCSE’s including English & maths Grade C or above
  • Computer literacy – knowledge and experience of Microsoft Office packages
  • Minimum 12 months experience working as an Administrator/Business Support
  • A good understanding of the NHS requirements for confidentiality
  • Excellent verbal and written communication skills
  • An ability to present data in bar charts etc.
  • Ability to work as an effective member of a multi-disciplinary team
  • Ability to work with minimum supervision and on own initiative
  • NWQ 3 in Business Administration or equivalent qualification
Desirable criteria
  • ECDL Computer qualification
  • A good working knowledge of Systmone
  • Previous NHS secretarial or administrative experience
  • A work history demonstrating reliability
  • RSA II Typewriting, word processing or equivalent