Operations Manager (Counselling & Safeguarding) – EACH

Posted on: 22-06-2022 | Deadline: 23-06-2022

Job Description

Operations Manager (Counselling & Safeguarding)

Location : The post will be based at EACH Ealing. Remote working may be necessary and will be required to work from any of EACH’s locations.

Salary : Salary scale £36,000 – £44,000 per annum (inclusive of Outer London Weighting) for FTE. Hours: 37.5 per week

Duration : This is a permanent post and is subject to performance and continuous funding.

EACH is a growing charity providing specialist services to individuals and families primarily from BAME communities affected by mental health, domestic violence and alcohol and substance misuse issues. Our success is through a diverse staff and volunteer team, who are passionate and committed to meeting the needs of our local communities. We provide counselling, psycho-education, recovery and aftercare support (e.g. floating support, peer-led initiatives, employment coaching) in a range of languages to empower people to become healthier and more independent. This role will suit someone seeking to enhance or build upon their management career.

We are looking for a dynamic and self-motivated Operations Manager who will be responsible for:

Effective co-ordination and implementation and development of some of our services across all sites, with a focus on counselling provision and programmes (including our social enterprise/low cost counselling)

Provide management & leadership to senior staff on service implementation, development and staff and service performance

Ensure high quality and effective services Having oversight of volunteer and trainee counsellors programme Leading on safeguarding to ensure safe practice, including through policy and practice


You will need:

Experience of delivering a range of projects or services on time and within budgets. A

bility to address under-performance or compliance issues (services/staff) Experience of managing effective contractual relationships with commissioners/funders

Experience of working with people from BAME communities and diverse social and cultural background.

Ability to identify risk and responding appropriately.


Rewards and Benefits of Working for EACH

Competitive salaries with opportunities for career growth.

25 days annual leave Plus statutory holidays with stepped increase in annual leave after year 2 to year 6 rising 1 day each year from 25 to 30 days in year

6. 4% -6% employers pension contributions Up to 5 days study leave after 1 year in service

Staff recognition award scheme.

Opportunities for continuous professional development

Ringfenced personal training budget.

Flexible working hours subject to the needs of the service.

E-wallet benefit scheme.

Fully paid DBS check (Enhanced Level)


Closing date : Wednesday 23rd June 2022

Interviews : Wednesday 29th June 2022 EACH offers a 4% – 6% contributory pension scheme dependent on employee’s contributions and has a commitment to staff development and training. EACH is an Equal Opportunities Employer. If you feel you have the necessary skills and experience to be successful in this role click on APPLY today.

CVs NOT ACCEPTED, all applicants must complete EACH’s Employment Application Form to be considered for shortlisting. No agencies please.


For further information and to apply: Operations Manager (Counselling & Safeguarding) Job at Each Counselling and Support in Greater London, United Kingdom | www.remoteworker.co.uk

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